Janitorial Crew Chief

I.              POSITION CONCEPT

 Under the direction of the Janitorial Program Manager, conducts day-to-day operations of assigned contract(s) in relation to service participants training, manpower allocations, record keeping, inventory control, quality control and other related assignments.

II.         ESSENTIAL JOB DUTIES

  •  Train assigned service participants in all facets of janitorial work, including safe and efficient operation of equipment and supplies, cleaning techniques, time management and development of good work habits.
  • Allocate service participants to specific work assignments to complete all specifications outlined in the contract on a daily basis.
  • Work with service participants in the performance of the duties outlined in the contract specifications.
  • Provide Janitorial Program Manager with ongoing communication regarding progress of service participants, concerns or problems and contract progress or problems.
  • Daily quality inspection of all work assignments.
  • Proper usage, maintenance and cleaning of equipment and the efficient usage of all supplies.
  • Store chemicals in a safe manner.
  • Order needed supplies and maintain established minimum inventory on hand at all times.
  • Timely and accurate record keeping of the crew’s work hours, attendance and other reports that may be required by management.
  • Ensure the safety, good conduct and well-being of all service participants.
  • Serve as a good role model for all service participants.
  • Maintain good customer relations and rapport with appropriate customer personnel.
  • Performs other duties as assigned or required.

 

III.        EQUIPMENT AND TOLLS USED 

Mops, mop buckets, brooms, dust pans, vacuums, cleaning solvents, etc.

 IV.       REQUIREMENTS 

  • High school diploma or equivalent.
  • Two years work experience in the janitorial field.
  • Basic reading and writing skills.
  • DSP trained, or ability to become DSP trained.
  • Requires strong customer service skills and the ability to communicate effectively with staff.
  • May require use of personal vehicle to transport service participants and/or equipment as needed.
  • Requires valid Illinois drivers license, good driving record and proof of insurance.
  • Follows the dress code as directed by Goodwill and display a professional image and attitude.
  • Ensures compliance with all Agency policies, procedures and safety standards throughout areas and maintain same to meet CARF, DOL and other applicable regulatory standards.
  • Requires ability to be consistently at work and on time on scheduled work days.
  • Requires ability to work a variety of schedules.
  • Requires knowledge of company policies and procedures.
  • Requires ability to follow and enforce all LLGI policies and procedures.
  • Requires the ability to supervise and interact with people with disabilities in a manner which enhances their dignity, privacy and confidentiality.
  • Requires strong written and verbal communication skills.
  • Requires ability to work independently while fostering a strong team atmosphere.
  • Requires ability to complete tasks on time or communicate issues / problems with the appropriate person.
  • Requires ability to promote a safe working environment and to ensure that all safety procedures are followed.
  • Requires ability to successfully complete pre-employment drug screen, reference check and criminal background investigation. 

 

V.         PHYSICAL REQUIREMENTS/WORKING CONDITION 

  • Requires full use of body and ability to carry, lift, push or pull up to 70 pounds.
  • Requires ability to stand and walk for extended periods.
  • Requires ability to reach, bend, stoop and twist.
  • Requires ability to perform physical tasks associated with a variety of cleaning and custodial duties such as emptying trash containers, sweeping, mopping, shoveling snow, etc.
  • Subject to outside environmental conditions; exposure to heat and cold and weather conditions.
  • Exposure to cleaning solvents.

 

VI.        CONTACTS 

  • Retail store staff
  • Service participants
  • Donors
  • Truck Drivers
  • Other LLGI staff
  • Rehabilitation staff
  • Community service workers
  • Vendors
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